Operations, Observability & Incidents

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title: Operations, Observability & Incidents description: Umbrella view of runtime operations, signals, dashboards, incidents, and reporting.

Umbrella view of runtime operations: signals, dashboards, incidents, and reporting — separate from but connected to monitoring-as-QA.

Reference template — no production code.

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Operations stack (conceptual)

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Guide map

Topic	Guide	Focus
Metrics, logs, traces	monitoring-tracing-logging.md	Instrumentation, OpenTelemetry, AWS vs vendor
Monitoring as QA	observability-monitoring-qa.md	Deploy diff, synthetics, feedback to dev
Dashboards	dashboards-reporting.md	Golden signals, SLO views, exec reporting
Incidents	incident-management.md	PagerDuty, severity, comms, runbooks
Data in telemetry	data-governance.md	Redaction, classification in logs/traces

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Topic doc

Doc	Contents
cicd-observability.md	CI/CD pipeline + post-deploy monitoring hooks
data-governance.md	Data governance layer model

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Reference SOPs

SOP	Process
SOP-006	Post-deploy baselines
SOP-007	Incident response
SOP-008	Postmortem & regression